Terms of Service
Effective Date: May 15, 2025
Last Updated: May 15, 2025
1. Agreement to Terms
These Terms of Service ("Terms") constitute a legally binding agreement between you ("you," "your," or "user") and Sundog Solar Installers, LLC ("Sundog Solar," "we," "us," or "our"), a Colorado limited liability company, concerning your access to and use of the getsundogsolar.com website, solar calculator, and related services (collectively, the "Services").
By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, do not use our Services.
Company Information:
Sundog Solar Installers, LLC
Centennial, CO 80121
Email: legal@getsundogsolar.com
Phone: 970-786-3647
2. Use of Services
2.1 Eligibility
You must be at least 18 years old and have the legal capacity to enter into contracts to use our Services. By using our Services, you represent and warrant that you meet these requirements.
2.2 Account Creation
To access certain features, you may need to create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and promptly update your account information
- Keep your password secure and confidential
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use
2.3 Prohibited Uses
You agree not to:
- Use the Services for any unlawful purpose or in violation of these Terms
- Impersonate any person or entity or misrepresent your affiliation
- Interfere with or disrupt the Services or servers
- Attempt to gain unauthorized access to any portion of the Services
- Use automated means to access the Services without our permission
- Harvest or collect user information without consent
- Upload viruses or malicious code
- Use the Services to send spam or unsolicited communications
- Reverse engineer or attempt to discover source code
- Violate any applicable laws or regulations
3. Solar Calculator Terms
3.1 Calculator Purpose
Our solar calculator provides estimates based on the information you provide. These estimates are for informational purposes only and do not constitute:
- A formal quote or binding offer
- A guarantee of actual savings or system performance
- Professional engineering or financial advice
3.2 Accuracy Limitations
While we strive for accuracy, calculator results depend on:
- Accuracy of user-provided information
- Assumptions about future energy costs
- Estimated weather and solar conditions
- General system performance metrics
Actual results may vary significantly from estimates.
3.3 Data Usage
By using the calculator, you consent to our collection and use of the information you provide as described in our Privacy Policy.
4. Solar Services
4.1 Service Descriptions
Services advertised on our website are subject to availability and may vary by location. We reserve the right to:
- Limit the availability of our Services
- Discontinue any Service at any time
- Modify Service offerings without notice
4.2 Installation Agreements
Solar system installations are governed by separate installation agreements that will be provided during the sales process. These Terms do not constitute an agreement for installation services.
4.3 Quotes and Pricing
- Quotes are valid for 30 days unless otherwise specified
- Prices are subject to change without notice
- Final pricing is determined by formal installation agreements
- Additional costs may apply based on site-specific conditions
5. Intellectual Property
5.1 Ownership
All content on our Services, including text, graphics, logos, images, audio, video, software, and compilation thereof, is the property of Sundog Solar or our licensors and is protected by copyright, trademark, and other intellectual property laws.
5.2 Limited License
We grant you a limited, non-exclusive, non-transferable license to:
- Access and use the Services for personal, non-commercial purposes
- Download and print content for personal use
- Share content via provided social sharing features
5.3 Restrictions
You may not:
- Modify, copy, distribute, transmit, display, reproduce, or create derivative works from our content
- Use our content for commercial purposes without written permission
- Remove any proprietary notices or labels
- Use our trademarks without authorization
6. User Content
6.1 User Submissions
By submitting content to our Services (including reviews, photos, or feedback), you:
- Grant us a non-exclusive, royalty-free, worldwide license to use, modify, and display such content
- Represent that you have the right to submit the content
- Agree that the content does not violate any third-party rights
- Understand that you are responsible for the content you submit
6.2 Content Standards
User content must not:
- Contain false, defamatory, or misleading information
- Infringe on intellectual property rights
- Violate privacy rights
- Include offensive, obscene, or discriminatory material
- Promote illegal activities
- Contain malicious code
7. Privacy
Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.
8. Third-Party Services
8.1 Third-Party Links
Our Services may contain links to third-party websites or services that we do not control. We are not responsible for the content, privacy policies, or practices of any third party.
8.2 Third-Party Integrations
We may integrate with third-party services (such as Google Maps, financing partners, or utility companies). Your use of these services is subject to their respective terms and policies.
9. Disclaimers
9.1 Service Availability
We do not guarantee that our Services will be available at all times or without interruption. We may experience hardware, software, or other problems resulting in interruptions, delays, or errors.
9.2 No Warranties
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- MERCHANTABILITY
- FITNESS FOR A PARTICULAR PURPOSE
- NON-INFRINGEMENT
- ACCURACY OR RELIABILITY OF INFORMATION
9.3 Calculator Disclaimers
WE EXPLICITLY DISCLAIM ANY WARRANTY THAT:
- CALCULATOR ESTIMATES WILL BE ACCURATE OR RELIABLE
- ACTUAL SAVINGS WILL MATCH ESTIMATES
- SYSTEM PERFORMANCE WILL MATCH PROJECTIONS
- TAX CREDITS OR INCENTIVES WILL BE AVAILABLE
9.4 Professional Advice
Information provided through our Services does not constitute professional advice. Always consult with qualified professionals for:
- Tax and financial guidance
- Legal advice
- Engineering assessments
- Electrical work
10. Limitation of Liability
10.1 General Limitations
TO THE MAXIMUM EXTENT PERMITTED BY LAW, SUNDOG SOLAR SHALL NOT BE LIABLE FOR:
- ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
- LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
- DAMAGES RESULTING FROM USE OR INABILITY TO USE OUR SERVICES
- UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA
- ANY CONDUCT OR CONTENT OF ANY THIRD PARTY
10.2 Damage Cap
IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID US IN THE PAST 12 MONTHS.
10.3 Jurisdictional Limitations
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY, SO SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU.
11. Indemnification
You agree to indemnify, defend, and hold harmless Sundog Solar, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:
- Your use of the Services
- Your violation of these Terms
- Your violation of any rights of another party
- Your content or data
12. Governing Law and Dispute Resolution
12.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of law provisions.
12.2 Informal Resolution
Before filing a claim, we encourage you to contact us to attempt to resolve any dispute informally.
12.3 Arbitration
Any dispute arising from these Terms or our Services shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules. Arbitration shall be conducted in Denver, Colorado.
12.4 Class Action Waiver
You agree to resolve disputes with us on an individual basis and waive your right to participate in a class action lawsuit or class-wide arbitration.
12.5 Venue
For any disputes not subject to arbitration, you agree that exclusive jurisdiction shall be in the state and federal courts located in Denver, Colorado.
13. Modifications
13.1 Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any material changes by:
- Posting the revised Terms on our website
- Updating the "Last Updated" date
- Sending an email notification for significant changes
13.2 Acceptance of Changes
Your continued use of the Services after modifications constitutes acceptance of the revised Terms.
14. Termination
14.1 Termination by You
You may stop using our Services at any time. If you have an account, you may request account deletion by contacting us.
14.2 Termination by Us
We may suspend or terminate your access to the Services at any time for any reason, including:
- Violation of these Terms
- Fraudulent or illegal activity
- Extended periods of inactivity
- Request by law enforcement
14.3 Effect of Termination
Upon termination:
- Your license to use the Services ends
- You must cease all use of the Services
- Certain provisions of these Terms survive termination
15. General Provisions
15.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Sundog Solar regarding the Services.
15.2 Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
15.3 No Waiver
Our failure to enforce any right or provision shall not be considered a waiver of those rights.
15.4 Assignment
We may assign or delegate these Terms at any time. You may not assign or delegate any rights without our written consent.
15.5 Force Majeure
We shall not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control.
16. Contact Information
If you have questions about these Terms, please contact us:
Sundog Solar Installers, LLC
Centennial, CO 80121
Email: legal@getsundogsolar.com
Phone: [Insert Phone Number]
Website: getsundogsolar.com/contact
17. Special Provisions
17.1 Solar Renewable Energy Credits
Unless otherwise agreed in writing, you retain all Solar Renewable Energy Credits (SRECs) associated with your solar system.
17.2 Interconnection
We will assist with utility interconnection applications, but cannot guarantee approval or timeline for connection to the grid.
17.3 Permits and Inspections
We will obtain necessary permits for installations, but some jurisdictions may require additional homeowner involvement.
18. California Residents
California residents may have additional rights under California law. See our Privacy Policy for information about California privacy rights.
19. Accessibility
We are committed to ensuring our Services are accessible. If you encounter accessibility issues, please contact us for assistance.
20. Effective Date
These Terms are effective as of May 15, 2025, and supersede all previous versions.
By using Sundog Solar's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.